Policies

Policies

Putting Shares on Hold

It is easy to manage your account online. If you are going out of town and want to skip your next delivery, you can put a future box on hold by going to your account and clicking on the calendar day you wish to hold. All holds must be placed no later than Tuesday at 9 a.m. of the previous week.  Unfortunately, last-minute cancellations cannot be accepted . You can let us know to donate your share or you can have a friend pick up your share if you miss the hold deadline. 

Reusable Bags

We will charge $10 per reusable bag not returned at the end of the season.  Re-using bags is a great way to reduce plastic use and protect the environment.  Please return your bags weekly to your pick up location.

Deadlines for Order Changes

Order changes can be made any time within the order window, which is Sunday at 9am-Tuesday at 9am.

Cancellations

Need to cancel?  You can cancel your account from your dashboard. 

Refunds

We unfortunately cannot issue any refunds.  Credits will remain in your account for future use.

Still Have Questions?

Check out our FAQs on our website or feel free to contact us, we are always happy to hear from you!

HONEY MOON FARM Statement of Privacy

Honey Moon Farm is committed to protecting your privacy. This Statement of Privacy applies to Honey Moon Farm's website and governs data collection and usage at all Honey Moon Farm sites and services; it does not apply to other online or offline sites, products or services. Please read the Honey Moon Farm Statement of Privacy. Honey Moon Farm's website is a general audience site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. 

Collection of your Personal Information

As an E-commerce Web site, Honey Moon Farm collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Honey Moon Farm is used solely for the purpose of billing and shipping your online purchases. Honey Moon Farm does not collect any information about your computer hardware and software.

Honey Moon Farm encourages you to review the privacy statements of Web sites you choose to link to from Honey Moon Farm so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Honey Moon Farm website.

Use of your Personal Information

Honey Moon Farm and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Honey Moon Farm may also use personal information to inform you of other products or services available from Honey Moon Farm and its affiliates. Honey Moon Farm may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Honey Moon Farm does not sell, rent or lease its customer lists to third parties. Honey Moon Farm may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Honey Moon Farm does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Honey Moon Farm may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Honey Moon Farm or the site; (b) protect and defend the rights or property of Honey Moon Farm, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Honey Moon Farm or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Honey Moon Farm or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Honey Moon Farm abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

Honey Moon Farm offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing [contact@ COMPANY NAME.com]. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Honey Moon Farm by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information

Honey Moon Farm is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement

Honey Moon Farm will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Honey Moon Farm will use your personal information, Honey Moon Farm will prominently post such changes prior to implementing the change. Honey Moon Farm encourages you to periodically review this Statement to be informed of how Honey Moon Farm is protecting your information.

Last updated January 2021